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Remote Support for Staff & Students

Remote Access

 

Student Support

The VLE is available  here
If your password doesn't work then please use the ‘forgotten password?' link.
For any other VLE issues please email DL-VLEhelp@bsg.bournemouth.sch.uk using your school email account. A reply will be sent during normal school hours.

 

School email is available outside of school  here
For any issues logging on please use another email account and send an email to:
DL-365help@bsg.bournemouth.sch.uk

A reply will be sent during school hours with a temporary password that you will then need to change. For security, you must include your 4-digit library card number in your message.


Portico can be accessed  here.
All Students are now able to access their Documents and the Student Shared & StuMedia Areas from home using RM Portico. This means that your files are only a click away and can be accessed on any device that it is internet enabled. For any issues logging on to Portico, please email DL-Porticohelp@bsg.bournemouth.sch.uk using your school email account. A reply will be sent during school hours .

 

Staff Support

For IT support , please email DL-Staffsupport@bsg.bournemouth.sch.uk . We will reply during normal school hours.

For urgent Staff IT / VLE support please phone one of the mobile numbers that were sent via email during normal school hours.

 

Please note these phone numbers are for staff IT support use only .

 

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